Why DANA Records Appear Here
Our Privacy Policy covers the details needed to create and protect your account, including your name or contact details, phone verification result, sign-in activity, device identifiers and support messages. When you choose DANA, OVO, GoPay, QRIS, bank transfer or a virtual account, we retain payment references
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and status details so we can match a receipt to your account without storing wallet passwords or bank login credentials. We use this data to confirm account actions, investigate an unsettled receipt, prevent unauthorised access and respond to a data request. Access or eligibility depends on
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local law, and our handling may change when legal requirements apply in Indonesia. We do not ask you to send a wallet PIN or one-time security code through support.
Service availability depends on jurisdiction. Users are responsible for checking local law before access.